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How to recover my wallet

I lost access to my 2FA Key

If you lose access to your 2FA Key, you will need to generate a new one by pairing your Device Key with one of your Recovery Keys. Even if a malicious actor gains access to your 2FA Key, your assets remain protected by your Device Key. For your wallet to be compromised, the malicious actor would need access to both your 2FA Key and either your Recovery Key or Device Key.

While security measures provide robust protection, it is important to change your 2FA Key immediately if it is lost.

Follow this guide to replace your 2FA Key.

Choose smarter custody

Disclaimers
  1. Squads Labs is a financial technology company, not a bank or a digital asset custodian.


  1. The Prepaid Debit Visa Card (the “Card”) is issued by Lead Bank, pursuant to licensing by Visa U.S.A. Inc. and may be used everywhere Visa is accepted. Must be 18 or older to apply. Fees may apply. See Cardholder Agreement and Squads Labs Inc. (“Squads”) website for more details.

    Bridge Ventures LLC (“Bridge”) is not a bank. Bridge is a financial technology company and is the Program Manager responsible for managing and operating the Card on behalf of Lead Bank. Squads is not a bank. Squads is a financial technology company and is the Platform Provider responsible for the application, access, and management of/for the card.

Choose smarter custody

Disclaimers
  1. Squads Labs is a financial technology company, not a bank or a digital asset custodian.


  1. The Prepaid Debit Visa Card (the “Card”) is issued by Lead Bank, pursuant to licensing by Visa U.S.A. Inc. and may be used everywhere Visa is accepted. Must be 18 or older to apply. Fees may apply. See Cardholder Agreement and Squads Labs Inc. (“Squads”) website for more details.

    Bridge Ventures LLC (“Bridge”) is not a bank. Bridge is a financial technology company and is the Program Manager responsible for managing and operating the Card on behalf of Lead Bank. Squads is not a bank. Squads is a financial technology company and is the Platform Provider responsible for the application, access, and management of/for the card.

Choose smarter custody

Disclaimers
  1. Squads Labs is a financial technology company, not a bank or a digital asset custodian.


  1. The Prepaid Debit Visa Card (the “Card”) is issued by Lead Bank, pursuant to licensing by Visa U.S.A. Inc. and may be used everywhere Visa is accepted. Must be 18 or older to apply. Fees may apply. See Cardholder Agreement and Squads Labs Inc. (“Squads”) website for more details.

    Bridge Ventures LLC (“Bridge”) is not a bank. Bridge is a financial technology company and is the Program Manager responsible for managing and operating the Card on behalf of Lead Bank. Squads is not a bank. Squads is a financial technology company and is the Platform Provider responsible for the application, access, and management of/for the card.

Choose smarter custody

Disclaimers
  1. Squads Labs is a financial technology company, not a bank or a digital asset custodian.


  1. The Prepaid Debit Visa Card (the “Card”) is issued by Lead Bank, pursuant to licensing by Visa U.S.A. Inc. and may be used everywhere Visa is accepted. Must be 18 or older to apply. Fees may apply. See Cardholder Agreement and Squads Labs Inc. (“Squads”) website for more details.

    Bridge Ventures LLC (“Bridge”) is not a bank. Bridge is a financial technology company and is the Program Manager responsible for managing and operating the Card on behalf of Lead Bank. Squads is not a bank. Squads is a financial technology company and is the Platform Provider responsible for the application, access, and management of/for the card.